FAQ
Got a question?
Here are the answers to the questions we hear most. Yours isn’t listed? Feel free to call or e-mail us.
Appointments
Do I always need an appointment, or can I walk in?
We work by appointment, so we really have time for you. Walking in is possible if a chair is free — usually on Tuesday and Wednesday mornings. Give us a call first, so you’re sure you won’t have to wait.
How do I book?
The quickest way is online: choose your treatment, your stylist and a time that suits you — day or night, with an instant e-mail confirmation. You can also call us during opening hours on +31 33 123 45 67.
How do I cancel or change my appointment?
Please cancel or change your appointment at least 24 hours in advance, by phone or e-mail. For cancellations within 24 hours we may charge part of the treatment price — see our terms & conditions.
Prices & payment
How much is a haircut?
A women’s cut & style is €38.50, a men’s cut €26.50 and a kids’ cut €19.50. Wash, styling and advice are always included. All prices and our price builder are on the prices page.
Can I pay by card?
You pay after your treatment in the salon, by card or cash. Gift cards are welcome too.
Why is there a supplement for long hair?
Mid-length and long hair takes more product and time. You see the supplement in advance in the price builder, so there are never any surprises.
Kids
Do you cut children’s hair?
Of course! We cut children up to 12 for €19.50, including a wash and a lollipop. We take our time and a parent simply stays close. More on kids’ cuts.
What’s the best time for kids?
A quiet moment, like a weekday morning in the holidays. Saturday is our busiest day.
Shop & gift cards
How does ordering from the shop work?
Order online and choose to pay in the salon when you collect, or by bank transfer in advance. Within two working days your order is ready at Dorpsstraat 24.
How long is a gift card valid?
A gift card is valid for two years from purchase, for every treatment and product. Any remaining balance stays on the card.
Can I get products delivered?
Not at the moment: we keep it personal and set everything aside for you in the salon. That way you get advice on how to use it, too.
Getting here
Where can I park?
Free in our own client car park behind the building. The Dorpsstraat bus stop is a two-minute walk.
Is the salon wheelchair accessible?
Yes, the entrance is step-free and we have an adjustable chair and basin. Let us know when booking and we’ll make sure everything is ready.